Data & Privacy
At 5ph8, your personal information is handled with the same care we put into every part of our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how 5ph8 ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you" or "Player") of the 5ph8 website and online gaming platform (collectively, the "Platform").
5ph8 operates in the Philippines and processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By using the 5ph8 Platform, you consent to the practices described in this Policy.
This Policy applies to all personal information collected through the 5ph8 Platform, including information provided during registration, account verification, deposits, withdrawals, gameplay, and customer support interactions.
5ph8 collects the following categories of personal information:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, city of residence | Registration |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details | Deposit & withdrawal processing |
| Transaction Data | Deposit history, withdrawal history, bet records, game results | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic collection on access |
| Usage Data | Pages visited, games played, session duration, click patterns | Automatic collection on access |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
5ph8 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, self-exclusion records maintained for responsible gaming purposes).
5ph8 uses your personal information for the following purposes:
5ph8 will not use your personal information for any purpose incompatible with those listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, 5ph8 processes your personal information on the following legal bases:
5ph8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following circumstances:
All third parties with whom 5ph8 shares personal data are required to handle that data in accordance with the Data Privacy Act of 2012 and are prohibited from using it for any purpose beyond the specific service they provide to 5ph8.
5ph8 retains your personal information for as long as your account is active and for a period thereafter as required by Philippine law. Specifically:
When retention periods expire, 5ph8 will securely delete or anonymize your personal information so that it can no longer be associated with you.
5ph8 implements industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 5ph8 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 5ph8 immediately if you suspect unauthorized access to your account.
The 5ph8 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the 5ph8 Platform, though some functionality may be affected.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal information held by 5ph8:
To exercise any of these rights, please contact the 5ph8 Data Protection Officer using the contact details in Section 12 below. We will respond to all verified requests within thirty (30) days.
The 5ph8 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 5ph8 does not knowingly collect personal information from individuals under 21. If we become aware that a minor has registered an account, we will immediately close the account and delete all associated personal data. If you believe a minor has accessed the 5ph8 Platform, please contact us immediately.
5ph8 reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Players via their registered mobile number or email address. Your continued use of the 5ph8 Platform after any update constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how 5ph8 protects your personal information.
For any privacy-related concerns, requests to exercise your data rights, or questions about this Policy, please contact the 5ph8 Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
Six commitments that keep your data safe on the 5ph8 platform.
Every connection to 5ph8 is secured with SSL/TLS encryption, keeping your personal and financial data private in transit.
5ph8 processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012.
Your information is never sold or rented to third parties. 5ph8 shares data only with regulated partners needed to operate the platform.
Strict role-based access ensures only authorized 5ph8 personnel can view your data — and only when operationally necessary.
Access, correct, or delete your data at any time. 5ph8 responds to all verified data rights requests within 30 days.
In the unlikely event of a data breach, 5ph8 will notify affected Players and the NPC promptly, in line with Philippine law.
Your data is protected, your transactions are secure, and your rights are respected. Join thousands of Filipino players who trust 5ph8 for their online gaming experience.
Must be 21 or older. Please play responsibly.